The Centro
Ambassadors
Centro Ambassadors are the smiling faces that welcome visitors and residents to downtown, working tirelessly to make everyone feel like part of the community.

You always have a friend downtown
The Centro Ambassadors are 107 strong, including 17 hospitality, 39 maintenance and “pan and broom” cleaning ambassadors servicing the .8 square mile area in the heart of downtown called the ‘Public Improvement District’.
MAINTAINING OUR SPACE
Since March 2020, Centro Ambassadors have increased power-washing potency with virus-killing bleach tablets to clean sidewalks, benches and bus stops, railings, crosswalk buttons, door handles, elevator cabs, scooters, and all other high-touch surfaces. We have also introduced Motorscrubber Storm Disinfecting Wands, an innovative new technology with 3D deep-cleaning, virus-killing capabilities.
HELPING THOSE IN NEED
Centro San Antonio has forged strategic partnerships with DHS, SARAH and Homeless Service Providers to meet clients’ most urgent needs such as food, personal hygiene, health screenings, and shelter. Our outreach staff has participated in the planning process for San Antonio’s homeless strategic plan, slated to be implemented this year.




“At the end of the year we are successful in helping over a million AND A HALF people. ”
Mike Pacheco
General Manager of the Centro Ambassador Program
CONNECT WITH
AMBASSADOR SERVICES
LOCATION
-
Operations Center
- 219 E Travis Street, San Antonio, TX 78205
OFFICE HOURS
-
Operations Center
- Everyday 7:00am - 6:00pm
CONTACT US
-
Operations Center
- (210) 224-7747
JOIN THE TEAM
FOR OUR NEIGHBORS EXPERIENCING HOMELESSNESS
Homeless Food Resources:
Call: 210-207-1799
Text the word ‘safe‘ to 4HELP (44357)
Roy Maas Youth Alternatives 24/7 Hotline for Youth: 210-340-8090
National Call Center for Homeless Veterans: 1-877-424-3838
DO YOU HAVE A QUESTION?
Do you have questions for our team, or would you like to send a message to our dedicated Ambassadors? You can reach us through this form.